Support

Contact and Support

Last updated: June 23, 2026

DFW Permit Radar is operated by LogicGrid Ops. Use the contacts below for product questions, billing help, refund requests, data corrections, and account support.

• Product and sales support growth@logicgridops.com
• Billing, invoices, refunds, and cancellations finance@logicgridops.com
• Partnerships and data inquiries partnerships@logicgridops.com

Support hours and response time

We monitor support requests during normal business days. Most billing and access requests receive an initial response within 1 to 2 business days. Complex data, research, or account issues may take longer to investigate.

What to include

For faster support, include your name, company, purchase email, order ID or invoice number if available, and a clear description of the request. If you are reporting a data issue, include the project, permit, municipality, or report section involved.

Business and product information

DFW Permit Radar provides digital commercial permit intelligence, public-record research, and curated lead signals for Dallas-Fort Worth real estate, construction, brokerage, and operating teams. Delivery is digital by website, email, download, or scheduled report.